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EMAIL NOTIFICATIONS
If you wish to be updated on New Arrivals and or "Out Of Stock" and Discontinued items, join our mailing list. If you have joined and have not received our updates, please rejoin under a different email. Free emails are available at Yahoo, Hotmail - MSN, etc. NOTE: Many customers may not receive the emails they have requested because they may have an email that requires a confirmation because of anti-spam and we do not do confirmations because the email notifications are automated. So please make sure that you have an email that is capable of receiving our updates if you have signed up for them. AOL users; we highly recommend obtaining a free email


HOW TO ORDER

1. View our Online Catalog and visit the categories of your choice.

2. Click on the shopping cart next to the item you wish to order; leave at 1 if single, if not, change to quantity that you wish.

3. If continuing with purchase, then click on "Continue Shopping", if not then you may edit your order here, or if finalize, you may "Check Out".

4. Place your billing info in the first section, and your shipping info in the section below that.

6. Proceed to payment page, fill in the requested payment info and at the bottom, click "SUBMIT"

7. Please print the receipt page for your records.

8. When we process your order, you will receive an email stating in the subject line; "tracking number enclosed - do not delete. Please do not delete this email because this is how you will track your order. Follow instructions in email to track your order.

CLAIMS & DAMAGES
If you have Claims/Damages, please EMAIL us , putting "damaged" in the subject line and the the number of the item(s) damaged. Example: COMMENTS: "Damaged; 33248; 34221". If a shipment or part of a shipment is missing, then the same applies. You may be required to take pictures of the damages, preferably digital to be sent by email, or if not available, paper photos forwarded to us at the address we will provide you via email. UPON RECEIVING THE PICTURES, A CREDIT WILL BE ISSUED TO YOU WITHIN 48 HRS.

TRACKING YOUR ORDER
We will provide you with an invoice number upon processing your order. It will arrive to you via email, and it is your responsibility to make sure that your email is correct and that you do not lose or delete your tracking number's), when you place your order initially, that your email can accept our email from us and is NOT spam protected against our email, and with that, you can track your order approx 3 days after we process your order.

N.A. OR OUT OF STOCK
If an item or items is/are not available, we will not backorder and will refund your funds for any "N.A." or "Out of Stock" item[s]. If an item is "Out of Stock" and is expected to be in within 24 hrs, we will contact you via email or telephone and see if you desire to wait the 24 hrs or to proceed with a refund. If you receive a refund, please read your email because we will let you know via email why you are receiving a refund. For example: N.A. = NOT AVAILABLE or DISC = DISCONTINUED

RETURN POLICY
We use different dropshippers for this site and each have their own set of terms and conditions for returns. If you have a return, send an email with return in the subject line. Tell us the product description, what is wrong with it, your name, address, and preferred email and we will contact you regarding return information.

You acknowledge that by purchasing from this site,
you have read all of the policies and agree to our terms















Last Updated: 27 Nov 2007 08:05:21 PST home  |  about  |  terms  |  contact
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